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3.9 | 324 Reviews

24 cu. ft. Smart Counter-Depth Refrigerator with Craft Ice™

LG LRFXC2416S

Features

  • 24 cu. ft. Capacity
  • Counter-Depth
  • Cool Guard
  • Tall Ice & Water Dispenser® with Measured Fill

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70.25"
  • Depth: 30.75"
  • Energy Star Rated: Yes
  • Refrigerator Size: 23.5 (cu. ft.)
  • Fresh Food Capacity: 15.4 (cu. ft.)
  • Freezer Capacity: 8.1 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

Rated by Consumer Reports

See How LG Refrigerators were rated by Consumer Reports. See French-Door Ratings

Image Feature

Dual Ice Maker with Craft Ice™

LG's exclusive Craft Ice™ slow melting round ice maker automatically makes batches of three ice spheres per day without the work of time consuming molds. Give your beverages the perfect ice for next level entertaining, from craft cocktails & whiskey to soft drinks, lemonade, even iced coffee. To get even more Craft Ice™, activate Craft Ice+ in the ThinQ® App to make slow-melting ice twice as fast. 3,4

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Smart Learner Intuitive Performance

Part of the ThinQ® app, Smart Learner analyzes habits to anticipate temperature, ice & energy needs.

Image Feature

Sharp Design, Seamless Fit

Enjoy a built-in look with the counter depth feature on this LG refrigerator. Thanks to its slightly shallower depth, it can stand flush with your counter top for a sleek look. Learn more

Watch Video

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One Size Fills All

Finally, an ice & water dispenser that can accommodate just about any bottle size. With the convenient Measured Fill feature, you can also dispense exact amounts of filtered water in ounces (4,8,16, or 32).

Image Feature

Cool Guard

Cool Guard metal interior panel wall helps maintain cold air while adding a premium look.

Image Feature

Let ThinQ be your guide

Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 1 SHOW ME MORE

Image Feature

Store More

Stock-up and store everything you need. With a cavernous 24 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Image Feature

Most shelf space 2

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie Watch the Full Movie with Audio Descriptions

Rated by Consumer Reports See How LG Refrigerators were rated by Consumer Reports. See French-Door Ratings

Dual Ice Maker with Craft Ice™ LG's exclusive Craft Ice™ slow melting round ice maker automatically makes batches of three ice spheres per day without the work of time consuming molds. Give your beverages the perfect ice for next level entertaining, from craft cocktails & whiskey to soft drinks, lemonade, even iced coffee. To get even more Craft Ice™, activate Craft Ice+ in the ThinQ® App to make slow-melting ice twice as fast. 3,4

Smart Learner Intuitive Performance Part of the ThinQ® app, Smart Learner analyzes habits to anticipate temperature, ice & energy needs.

Sharp Design, Seamless Fit Enjoy a built-in look with the counter depth feature on this LG refrigerator. Thanks to its slightly shallower depth, it can stand flush with your counter top for a sleek look. Learn more

One Size Fills All Finally, an ice & water dispenser that can accommodate just about any bottle size. With the convenient Measured Fill feature, you can also dispense exact amounts of filtered water in ounces (4,8,16, or 32).

Cool Guard Cool Guard metal interior panel wall helps maintain cold air while adding a premium look.

Let ThinQ be your guide Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 1 SHOW ME MORE

Store More Stock-up and store everything you need. With a cavernous 24 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.

Most shelf space 2 Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie Watch the Full Movie with Audio Descriptions

Features

  • 24 cu. ft. Capacity
  • Counter-Depth
  • Cool Guard
  • Tall Ice & Water Dispenser® with Measured Fill
  • Dual Ice Maker with Craft Ice™
  • ThinQ® Technology with ThinQ Care
DIMENSIONS/CLEARANCES/WEIGHTS
Depth (Total with Door Open) 42.75"
Width (Door Open 90 without Handle) 40.75"
THINQ® SMART FEATURES
ThinQ® Yes
WATER & ICE SYSTEM
Dispenser Type Global Dispenser

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70.25"
  • Depth: 30.75"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 23.5 (cu. ft.)
  • Fresh Food Capacity: 15.4 (cu. ft.)
  • Freezer Capacity: 8.1 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

LG Buy More Save More Rebate

Offer Expires: 7/20/2023 to 10/31/2023 Must be postmarked by: 1/31/2024

Receive up to a $500 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 1/31/2024.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 10/31/2023 Must be postmarked by: 1/31/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 1/31/2024.

Poster Image

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Interactive Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.9 out of 5

70% of reviewers recommend this product.

1 Stars

Crappy product

Christy B 9/26/2023

Would not recommend.. within 1 year nothing but issues with it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Best Fridge Ever

DubieOne 9/25/2023

I have owned this refrigerator for just under 3 years and have loved it. The Craft Ice Maker serves up CLEAR Ice Balls with no effort at all My beverage guests are so jealous. The self- contained ice maker in the door is a better design than the cubes stored in the freezer kind. It is easy to access to collect ice for a party and it makes lots fast when requested. The fridge tells me when to replace the filters they are easy to do. I use the OEM water filters for leak and problem free replacement. LG Customer Service was excellent on a recent service call.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Mostly fine for our needs

Whyallthedifficulty 9/24/2023

Works well. Bottom freezer has issues. Ice ball machine does not dispense ice without making a tremendous pounding noise and often even after all the racket there is no ice. We turned it off. Freezer door also appears to not always seal so we deal with frost on everything. Yet sometimes there is no frost. SO MANY CALLS FOR SERVICE and the best we got was an email telling us to put towels around the bottom of the refrigerator and defrost it. Thanks LG. Super helpful. No repair available in my area which is a fairly large metropolitan area. In the end we should have chosen another product.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Unreliable Refrigerator

Tom4321 9/23/2023

This refrigerator is now about 2 years old. Since I have owned it it has is had 2 compressors installed Craft ice maker replaced control board replaced and the ice maker in the door replaced. This unit cant be depended on with any kind of food quantity thinking it might fail while we are not home. I would not recommend buying an LG refrigerator.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Not A Winner

Harrison6521 9/22/2023

Compressor fan and water filter line all completely failed right after the standard warranty ended. Not worth the extra $$ youd spend in maintenance on this. Stay far away
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Worked great for 6 months

Mak9team 9/21/2023

I bought this fridge 6 months ago and the compressor motor and some other parts I dont remember... they came and fixed it a week and a half later..after much money on ice for coolers and all the food we lost....
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent features freezer keeps product cold

Refriderator 9/21/2023

I am very pleased with the LG French door refrigerator.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent features freezer keeps product cold

Refriderator 9/20/2023

I am very pleased with the LG French door refrigerator.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Excellent Fridge with Craft Ice Feature

Dubie One 9/17/2023

I love this refrigerator. The Craft Ice automatic ice ball maker is a phenomenal success. My friends are all jealous of my ability to serve cocktails with ice balls instead of cubes with no extra effort on my part. The shelfs and door containers are easy to adjust and remove for cleaning. The shelves in the freezer are easy to maneuver and hold a lot of frozen foods. This is the shelf depth model which was necessary in our kitchen design and I would say that the volume is sufficient for two people in the household. We have a secondary fridge in the garage for things like beers and extra storage which this unit would not accommodate. I love the communication between the fridge and my phone app letting me know when to replace my filters and when a service call was needed. The Craft Ice maker sent a code that was not resolved on the phone so LG customer service sent a technician and replaced the unit with an updated one quickly and without charge. Overall previous reviews of this brand as it entered the market were mixed I consider the purchase and use 5 Stars so far. I have owned it for just under 3 years.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Nice frig but nervous about reliabitiy

William Misson 9/15/2023

I really like everting about the refrigerator the space layout the ice makers but the reliability. I have had to have it repaired 2 times and it is only one year old. I am afraid long term it will not last?
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Very quietgreat features butquestion reliability

Palm Desert Chris 9/13/2023

One reason I chose to purchase the LG refrigerator was its claim of quiet operation and I love that it is indeed very quiet I like the rest of its features as well. The craft Ice maker quit working after only about three months. LG quickly replaced it as it was under the one year warranty and it was easy to install but of course I question the long term reliability of the refrigerators components now.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Bad ice maker

Buzinga 9/12/2023

I purchased this refrigerator new and after 8 months the ice maker failed. It took a month to get it fixed and a week later it failed again. Overall its been 2 months and Im still not sure whether its totally fixed or not.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

nice doors

LVNV 9/9/2023

Wonderful product It produces 2 types of ice and is great.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great features

lvnv 9/9/2023

I bought this about 1 month ago. A wonderful product
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Roomier than it appears

pega1975 9/8/2023

I bought my refrigerator a year ago in July. I just recently had to have the icemaker/water dispenser unit replaced. Thankfully it was under warranty and there was no additional cost involved. Prior to that I have been pleased with my refrigerator. There is plenty of room for everything. I like the shelving on both doors so I have maximum space for food. The bottom freezer section/craft ice maker is impressively roomy and the craft ice is wonderful.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Refrigerator Ice balls

Don Sparks 9/7/2023

this refrigerator has a nice feature. In the freezer section is an ice maker that creates ice balls. However there is also a hammer arm that periodically wacks the ice balls for a full 50 seconds. You can here this wacking all over the house. I have brought this to the attention and have been assured a replacement is coming diys repair.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
2 Stars

Not Recommended--Below Average Performance

motosmit 9/3/2023

We purchased this during the COVID supply chain disruptions when our old 15 year old refrigerator failed. Selection was limited so we purchased this higher priced LG. Disappointed The ice making capability of the door ice maker is very poor. The craft ice maker works intermittently. Plan on adding ice trays in the limited space freezer area if you use ice it will not supply enough ice for the two of us in the household. The warranty is useless and the refrigerator begins failing once the warranty is expired. Otherwise it is an average refrigerator. It is a very poor performer compared to the 15 year old refrigerator it replaced. It is a worse performer than the 25 year old refrigerator in the garage. I would never buy another LG refrigerator based upon my experience with this product.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Dont buy

Ger42 9/1/2023

WE should have bought a different brand. In freezer has been changed twi ce still does not work
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent quality

Rejjie 9/1/2023

We bought the LG refrigerator August of 2022 because of the great reviews and are extremely pleased with it. It looks so nice all the time no fingerprints only damp clean occasionally. Sometimes the chime that goes off if the door is left open too long is irritating but it does speed us up and warns us if we dont shut the door all the way. The temperature in the freezer as well as the refrigerator stays even through out although it did freeze our hard boiled eggs once because we had over filled the refrigerator and it couldnt circulate properly. I love that it lets us know when to change the filters and theres no malodorous smells inside We had only one problem with the instructions to change the water filter we didnt understand you need to push the symbol not the light on the door to remove the notice to change the water filter. LG sent a repair person and showed us what to do They came quickly and were very considerate and were we embarrassed but the instructions could have shown a picture where to push to cancel the warning light. Really pleased with this refrigerator Oh yes almost forgot we also love the spaciousness. The price is reasonable considering the quality especially when compared to other refrigerator with lower reviewss in the same price range.We also noticed a drop in our electric usage in the following months after installation. Sooo nice to have something working the way its advertised Thank You LG for making a great product
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Horrible Model Craft Ice is unusable

WWHop 9/1/2023

Bright interior build quality is less than perfect as door dont line up completely. Biggest issue is related to the ice maker. The upper one is very small capacity if you use a lot of ice this is not the fridge for you. We ordered this model due to the craft ice capability in the lower freezer. We noticed a funny taste to the ice very plastic tasting. We called and complained and were told it will go away over time. Here we are over a year later and nothing has dissipated and the taste is still there. This really has made the lower ice maker useless. A lot of money for something that doesnt work or is completely useless due to horrible flavor...I would not recommend this model.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Adequate but Poor Ice Making

motosmit 8/29/2023

This refrigerator in adequate. The big weakness is the ice making capability/capacity. The door ice maker cannot produce enough ice for daily use. The craft ice maker works intermittently and produces low volumes. You will likely need to use freezer space for ice trays.Otherwise it is an average refrigerator- Not nearly as good as the old one we replaced. The warranty is useless.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Everything works great

Dennis B 1013 8/29/2023

Bought this fridge 8 months ago and just had an issue with the craft ice maker and lg helped to get it fixed right away Easy simple fix
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

very nice and roomy. would buy again .

hexi 8/29/2023

nice unit but freezer ice maker does not work. otherwise very satisfied
Originally posted on lg.com

Yes, I recommend this product

2 Stars

OK refer: problems making ice

Bob Sordahl 8/26/2023

Pretty good refer but the craft ice maker quit working. Waiting now for a replacement. This should not happen with an appliance that is this expensive. Also took forever to get the doors lined up and I dont understand why a refer needs an internet connection...
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Not Happy

RGW80 8/24/2023

Poor quality and poor repair support. Freezer failed on an 18 month old refrigerator. LG Service said they could not get a repair person to look at it for 7 days.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Worst Frig ever

GreggA 8/20/2023

We bought this refrigerator Sept 2021 it is probably the worst investment we have ever made It has been worked on 4 times since we bought it and recently the condenser fan burnt out. I have purchased another brand and as soon as it arrives we will that the large paper weight to the dump where it belongs Very unsatisfied with this Lg product.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
3 Stars

Bad ice maker

Bus 38 8/18/2023

The refrigerator was purchased about 8 months ago and the ice maker has already failed.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Ice Maker Freezes Up

Agent B 8/17/2023

Fridge is nice but we have to remove and defrost the craft ice maker almost every month. We had it serviced and even the tech told us that we should expect this. Really pretty upset that I have become an LG repair man at home.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

very nice refrigerator and work well

Sid Sananikone 8/16/2023

My family love this refrigerator. It work well except the buttom ice maker. LG replace the buttom ice maker 2 times in almost 2 years. Every time I call about the problem. LG has respond very quickly.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Really happy we got it

annkates 8/14/2023

Weve had the refrigerator for several months now and were very happy with it. I like that it tells me when to change the water filter. The water tastes great the refrigerator works really well and it looks great in our kitchen.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Kinda hard to get replacement ice bin

canoe4ever 8/12/2023

Why cant I find the replacement ice bin for the lower icemaker that makes round ice cubes?
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Craft Ice Maker is a dud

JaneHenry 8/11/2023

We are now on our 4th craft ice maker in two years of owning this fridge. LG seems to have made no progress in a redesign that BestBuy and its repair people were told to expect. Now LG ignores my correspondence and is minimally responsive to its major seller Best Buy. No basis to trust LG or interest in buying othet LG products
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

William Misson 8/10/2023

I like everything about this refrigerator but there is a couple of things. 1 The Craft ice maker stopped making Ice LG repaired it promptly at no cost to me. 2 I keep getting a FF error if I reset it it goes away. I am nervous having 2 problems in the first year how long will this thing last?
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

the craft ice maker is bad

mark wirth 8/10/2023

the refrigerator is good. the craft ice maker is terrible. it makes a loud noise and we have not been able to fix it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Lots of storage

Cdawg16 8/10/2023

I wanted to create more space in the kitchen. Its amazing what getting a counter depth refrigerator will do for that. What is also amazing is that we can store more food in it than the regular depth side by side that we had before.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great features and support

Kim and Mark H 8/4/2023

Weve been very happy with our refrigerator. A few weeks ago the water dispenser was dripping I reviewed the troubleshooting guide online and problem was resolved. Filter had recently been replaced air in the line followed very simple steps to resolve took literally 5 minutes. Just run water from dispenser as per their instructions I also monitor our LG appliances via LGThinQ. I ran the diagnostic and refrigerator was functioning properly so I felt that ruled out any major issues then I followed troubleshooting. Impressed with Online help available
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Perfect size and capacity Refrigerator

NY Denise 7/27/2023

We bought a full compliment of appliance in June 2023 and I am so satisfied at our selection. The quality of the appliance is great and works fantastic this refrigerator is counter depth but has a great amount of space In addition has 2 types of ice standard dispense in door and below craft ice cubes. So satisfied with the LG Brand quality and affordable for great product.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Mark108 7/26/2023

The additional ice machine is not necessary and takes up the limited freezer space.
Originally posted on lg.com

No, I do not recommend this product

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Value

 
1 Stars

Repeatedly fails

Mclhere 7/26/2023

This refrigerator has stopped working on three occasions over the last three years. The last repair by LG took 10 days. Note that the fridge was not operating during that time
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Great except for ice makers

Tom4120 7/25/2023

Bought the fridge/freezer 6months ago and both the indoor and craft ice maker have malfunctioned. Really like the overall layout and functionality of the unit best we ever had and easy to clean. First technician said there were issues with the in factory installed ice makers and that the replacement units should take care of the problem. The first repair was done by LG technician brought replacement part with him The second repair was done by third party didnt bring replacement part even though LG knew what part was defective didnt like to have to make a second appointment.
Originally posted on lg.com

No, I do not recommend this product

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Value

 
5 Stars

Great Unit

MMMartin 7/25/2023

Handy Features include: Lockable dispenser so kids cant make huge messes craft ice adjustable shelves.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Poor service and poor craftsmanship

Stormin812 7/25/2023

Have a 9 month old LG refrigerator both ice makers dont work and have been waiting over a week to hear back from LGs service department. Pretty pathetic
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

LG Refrigerator

Corinne Russo 7/24/2023

I bought this LG on July 21 2022. Have had three calls for the same problem. Asked for replacement. Refused by LG. Purchased this because of Consumers Report recommendation. Will advise Consumers of this horrible experience. I now have to buy ice for this product. Please review my files. Will never recommend this refrigerator.
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

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4 Stars

Overall Happy - some minor annoyances

Kevinp56 7/22/2023

Have had for 6+ months ... enjoying the layout of the top French doors and bottom freezer which was a primary reason for our purchase. Fridge space is great the only challenge is for taller bottles which end up using the sliding shelf but then the block access to things behind it. Freezer space is a bit more challenging to use. The most significant annoyance is that both ice makers have stopped working and needed to be reset using some not-so-easy to find process. But when they are working things are good..
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Love the features

RMES 7/21/2023

I went from a side by side to this unit and i could not be happier. Large platters now fit and I can see everything inside so much easily. Love it
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Lots of space

hexi 7/17/2023

Been satisfied except lower icemaker only works half the time
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
4 Stars

Working Well and LG Proactively Fixed An Issue

SoCalCat 7/13/2023

Our refrigerator has been functioning as expected over the first 6 months weve owned it. We definitely like the configuration of the refrigerator and its storage drawers. My only complaint is that the ice storage in the door periodically jams up with the ice cubes due to its smaller size contained within the door. There is no way to determine when this happens other that to realize you arent getting cubes and need to address the situation. I did want to compliment LG and their implementation of the Internet connectivity that is provided by the unit. The refrigerator notified LG that our large cube ice maker in the freezer itself had stopped working. We were called by LG to notify of the situation and since the refrigerator was under warranty they had someone replace with a newer ice maker.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

GREAT DESIGN BUT FLAWED

COACHJ 7/13/2023

PURCHASED 9/22 THE DESIGNER ICE WENT OUT IN 11/22 NOW THE OTHER ICE DISPENSER 6/23 HAD BROKEN.. YOU TELL THEM ITS BROKEN THEY SEND SOMEONE TO LOOK AT IT DIDNT BRING ANYTHING TO REPLACE OR FIX IT NOW HAS TO COME BACK TO REPLACE IT... HORRIBLE CUSTOMER SERVICE. SHOULD COME PREPARED TO FIX BROKEN ITEM. NOT BILL LG 2 TIMES TO MAKE MONEY
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Terrible Craft Ice Maker

Henry7680 7/12/2023

After 2 years the craft ice maker has been replaced 4 times. Repair people say LG is working on a more dependable one but there is no evidence of that-even after emailing customer service executives who do not reply.
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

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5 Stars

Great servise

Gunitee 7/12/2023

I bought the fridge with craft ice. When it stopped working I called and they new what was wrong and sent me a new part. They asked to install but I did it.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value